trillium health partners foundation
director of communications
Position Overview
Organization: Trillium Health Partners Foundation (the “Foundation”)
Title: Director of Communications
Reports to: Associate Vice President, Marketing & Communications
Team: Two Senior Copywriters and Senior Advisor, Corporate Communications, PR & Social Media
Location: Hybrid Work Environment (1x a week in office), when in office: 2085 Hurontario Street Suite 401, Mississauga Ontario
Is This You?
You are a strategic thinker who can translate vision into actionable plans and measurable outcomes. You are an exceptional communications professional who knows how to tell a story in a compelling way, across various channels. You have a journalistic mindset, meaning you know how to ‘hunt’ for the special moment in a broader story that will resonate and ‘land’ with your audience. You know how to take content for one channel and modify it to optimize it’s use across other platforms. You are an excellent interviewer, you know how to tease out insights and content and turn this into a narrative that fits within the wider story or brand voice.
You enjoy looking at data to help you determine which platforms should be utilized over others to deliver content and messaging. You enjoy working on the overarching communications strategy for your organization and playing a lead role in representing the organization’s voice to the community you support. You are a relationship driven leader and know how to prioritize stakeholder engagement. As a collaborative leader, you enjoy lending your editing expertise to help amplify the work of your team.
You are ready to be a key team member of one of Canada’s leading Hospital Foundations set for significant growth and innovation. You bring a sense of urgency while operating with very high standards and believe any problem can be solved with a can-do attitude. Are you ready to have some fun while doing great and impactful work?
Are you eager to join a dynamic, growing team who is passionate about creating a work environment that is inspiring, productive and fun? You believe that you are better when you work with other like-minded team members to achieve the impossible? Is your curiosity piqued? If so, please keep reading…
The Organization
Trillium Health Partners Foundation (the “Foundation”) was formed in 2013 within the amalgamation of two exceptional foundations: Trillium Health Centre Foundation and The Credit Valley Hospital Foundation. Trillium Health Partners serves the 1.5 million residents of the communities of Mississauga and west Toronto; Halton and Peel regions.
Working with Donors, the Foundation is dedicated to raising the critical funds needed to address the highest priority needs of Trillium Health Partners’ (the “Hospital”) three sites: Credit Valley Hospital, Mississauga Hospital, and Queensway Health Centre and more specifically in the areas of building and revitalizing patient spaces, equipment, and technology; and research, education, and innovation. The Foundation’s mission is to inspire and partner with the community to invest in how health care is delivered in this region.
The Foundation has undertaken one of the largest comprehensive campaigns in the healthcare sector that will deliver the local share of a significant two-site hospital expansion (announced in the 2021 provincial budget); fuel research, innovation and education that will help to alleviate some of the systemic issues plaguing the healthcare system; and generate funds for all programclinical areas in support of the Hospital’s strategic priorities.
The Vision: A Health Care Movement
In the next 20 years, no hospital in Ontario will face more demand than Trillium Health Partners. That’s why the Hospital has developed a ten-year strategic plan to create a new kind of healthcare for a healthier community. The plan will develop clinical programs and partnerships that think and act differently, helping to deliver more than exceptional hospital care. The vision is not to just to build more health care, but to build a healthier community and healthcare system that put patients at the center and ensures no one is left behind.
Trillium Health Partners is learning, growing, and innovating so that it can care for more people. The Hospital is re-inventing healthcare across the system by engaging patients in their own care decisions, by increasing access and reducing wait times, and by extending services into the community. The Hospital is also working with partners to serve its patients before and after they need the hospital. This plan looks beyond building a bigger and better hospital. The Hospital is changing how and where it delivers care to the community at every stage of life. Trillium Health Partners is creating a new kind of health care for a healthier community. When complete, Mississauga will be home to Canada’s largest hospital.
The Position
The Director of Communications will be a dynamic and creative leader who embodies strategic thinking and effective execution. As an integral member of the Marketing and Community Engagement Team, they will shape and implement Trillium Health Partners Foundation’s communications strategy while representing the organization’s voice. This individual will thrive in leading a team of two senior copywriters and a senior advisor who oversees corporate communications, public relations, and social media initiatives. With exceptional communication and influencing skills, the ideal candidate excels at cultivating strong relationships that enable compelling storytelling opportunities. They have a knack for translating complex topics into engaging narratives tailored to diverse audiences, ensuring that content is versatile across various platforms. A relationship-driven strategist, they will prioritize stakeholder engagement, keenly understanding the unique needs of partners, and driving a communications strategy that amplifies the Foundation’s mission and impact while collaborating effectively to align on key performance indicators and continuously optimizing outreach efforts for enhanced engagement.
Primary Accountabilities
Strategy & Leadership
Partner with Marketing leads to develop and implement a comprehensive communications strategy aligned with the Foundation’s goals.
Lead, mentor, and manage a high-performing communications team, fostering collaboration and professional growth.
Ensure consistent messaging, voice, and branding across all communication channels in partnership with Marketing leads.
Serve as a strategic advisor to leadership on media relations, crisis communications, and external positioning.
Content & Storytelling
Oversee the development, sourcing, optimization and distribution of compelling content that highlights the Foundation’s impact.
Collaborate with internal teams to identify and elevate mission-driven stories that resonate with key audiences.
Guide the content team in creating high-quality written materials, including (examples): newsletters, mass advertising and direct response content, donor communications, corporate materials, press releases, speaking remarks and reports etc.
Corporate Communications & Public Relations
Develop and execute a media relations strategy in partnership with the hospital that secures positive press coverage and enhances the Foundation’s reputation.
Draft and oversee press releases, op-eds, and executive messaging to position leadership as thought leaders.
Lead crisis communications planning and execution, ensuring proactive and effective responses.
Manage the PR agency and develop relationships with media outlets and journalists.
Social Media & Digital Engagement
Develop social media strategy in partnership with the hospital and oversee the Foundation’s portion of that strategy, driving engagement, fundraising, and advocacy.
Work with the writers to create dynamic, mission-driven content for digital platforms.
Leverage analytics and insights to optimize content performance and audience reach.
Relationship & Vendor Management
Build and maintain strong relationships with internal partners across the hospital network to source compelling stories and align messaging.
Collaborate cross-functionally with fundraising, donor relations, and program teams to create content that supports organizational objectives.
Manage relationships with external vendors, including PR agencies, content creators, and digital partners, ensuring high-quality deliverables that align with the Foundation’s goals.
The Ideal Candidate
8+ years of experience in communications, public relations, or a related field, preferably in the nonprofit or healthcare sector.
Proven leadership experience managing teams and cross-functional collaborations.
Exceptional storytelling, writing, and editorial skills, with the ability to craft compelling narratives.
Experience with media relations, social media strategy, and crisis communications.
Strong understanding of content performance measurement, analytics, and optimization.
Ability to work in a fast-paced, mission-driven environment with multiple priorities.
Preferred Qualifications
Experience in hospital fundraising.
Familiarity with SEO, digital marketing, and multi-channel content strategy.
Strong media relationships and ability to generate press coverage.
Application Instructions
If you are looking for an outstanding challenge and the opportunity to work with a great team for a very important, uniquely focused organization then what are you waiting for? Apply now!
Trillium Health Partners Foundation is committed to fostering a healthy and positive work environment in accordance with applicable legislation, including the Occupational Health and Safety Act and Regulations, as well as the organization’s policies and procedures. We will accommodate your needs under the Ontario Human Rights Code. Please advise Lindsay Preston if you require accommodation.
Trillium Health Partners Foundation is committed to reflecting our country’s diversity and strives for inclusion. We are pleased to accept applications from underrepresented groups and encourage applications from Indigenous persons, members of the LGBTQ+ community, new immigrants, and persons with disabilities. We encourage candidates of all backgrounds to apply.
Please send your Cover Letter and CV to Lindsay Preston (lindsay@phcap.ca) by April 25, 2025 at 5pm ET. Please include two work samples alongside your application.
This job posting is an existing role within the organization. Thank you to all for your interest, but only candidates who move forward in the process will be contacted. At the end of the search process, all interviewed candidates will be informed of the outcome of their application.
Compensation will be discussed and shared with qualified candidates. We thank you for your interest in this opportunity. Please note that only qualified respondents will be contacted.